Members-only Community Management Five non-negotiable traits to find when hiring a community manager When looking to add customer advocacy to your organization, there are five key traits to look for in a program manager. And yes, plenty of folks without customer advocacy in their title can fill the role....
Members-only Community-Led Growth The importance of building community, trust, and advocacy One of the most competitive differentiating factors with developers choosing one product over the other is the continued developer engagements that come through the community, and even nurturing initiatives companies take....
Members-only Community Management What's the difference between a social media manager and community manager? Social media managers and community managers are key to most brands - but what’s the difference? While both of these roles involve marketing, social media, and communicating with customers, there are a few key differences....
Members-only Community-Led Growth Community-led growth: How to build an engaged community Although most companies aspire to build strong communities that deliver customer loyalty and marketing efficiency, few understand what it takes to achieve this goal....
Members-only Community-Led Growth What is community-led growth? Community-led growth is a strategy that uses an engaged community to acquire and retain customers, while also expanding the reach of a business....
Members-only Community-Led Growth The role of customer advocacy in community-led growth Ever been unsure about which product to buy, only to be swayed by family, friends, or colleagues when they’ve told you a...
