Members-only CLAnow CLAnow - exclusive community-led live streams Stream exclusive talks and presentations, covering key Community-Led topics and trends, and hosted by industry experts and leaders....
Members-only Community Management Top challenges in community management and how to overcome them Managing a community, despite being rewarding, also comes with its own challenges and hurdles—these can depend on how many members you have, the type of community you manage, etc....
Members-only Community Management What's the overlap between community managers, customer success, social media managers, and event managers? Community managers, customer success managers, social media managers, and event managers are all key roles within an organization....
Members-only Community Management How to use CABs to shape your community The primary purpose of a CAB is to bridge the gap between community members and management, allowing members to be a direct source of feedback, and ensuring that community managers can take on board that feedback and use it to enhance the overall user experience....
Members-only Community Management The community management metrics you need to know Monitoring specific metrics is crucial to measure the success of community management efforts....