Video

Daniel Cmejla, Former VP of Community at Apollo.io, reveals all in this event snippet and talks about the connections between community and acquisition, and how vital one is to support the other....

"Build your paths within your marketing funnel, within your CS funnel, to bring a customer from onboarded to happy." Daniel Cmejla, Former VP of Community at Apollo.io, talks about the connections between community and acquisition, and how vital one is to support the other....

What are the four core components that make up a successful community? What is it about these four pillars that contribute to such success? Vivian Toledo, Head of Post Sales at TOPdesk on this month's coffee break talks about what key points community managers should hit to achieve success....

To round off our conversation with Rick Barcellos, Brand and Community Manager at Growth, we did a "Would You Rather" game to explore three challenging scenarios, including "Would you rather manage a small community or a large one?"...

Rick Barcellos, Brand and Community Manager at Growth returns to CLA coffee break to talk about the transferrable skills he found particularly useful when entering a community management position for the first time....

Rick Barcellos, Brand and Community Manager at Growth speaks to us about some of the surprising things new community managers can face when joining the role for the first time....

Continuing our coffee break series, we met up with Rick Barcellos, Brand and Community Manager at Growth. To begin the conversation we asked what he loved about working in his role and the community he works with....

Kevin Newsum, Head of Community at Sequence answers how to navigate certain community conversations, and whether he'd prefer debates vs requests when talking to customers....

Kevin Newsum, Head of Community at Sequence opens up about his picks for the community management tools he won't live without....

Kevin Newsum, Head of Community at Sequence discusses AI and the age-old question of whether it will replace community-led roles in the future....

Kevin Newsum, Head of Community at Sequence discusses the path of AI and its impact on customer relationship building, management, and advertising....

Kevin Newsum, Head of Community at Sequence emphasises the importance of thinking outside the box when it comes to community management metrics....

Kevin Newsum, Head of Community at Sequence lays out the differences between a community that struggles and a community that succeeds....

Kevin Newsum, Head of Community at Sequence shares a story about a community logo tattoo and discusses what these kinds of acts mean for the development of CLG....

Amanda Whitmore, Sr. Marketing Manager at Hive Power, offers some tips of her own to new community professionals just breaking into the industry, particularly with efficiency when handly bus schedules and short event runs....