CLAnow is your chance to stream exclusive talks and presentations, hosted by CLA experts and industry leaders.

It's a unique opportunity to watch the most sought-after CLA content. Each stream delves deep into a key CLA topic, industry trend, or case study. Simply sign up to watch any of our upcoming live sessions. 

🎥 Access exclusive talks and presentations
✅ Develop your understanding of key topics and trends
🗣 Hear from experienced community leaders
👨‍💻 Enjoy regular in-depth sessions

Take a look at what we've got coming up 👇

  • How people not platforms define “community”
  • Ambassador Acceleration: Nurturing community success through strategic programs
  • Navigating global growth: Extend impact & engagement

How people not platforms define “community”

March 13, 2024
5:00 pm GMT | 12:00 pm EST

In today’s digital landscape, it’s crucial to distinguish between the ideas of community and Community. While the first is about genuine bonds among people sharing common goals, the second involves the systems and tools that support these groups. Our focus isn’t just on the platforms we use but on the people we serve and partner with.

Here's what you'll learn:
👉 The importance of human connection in building a Community
👉 How tech tools and frameworks can support or hinder community building
👉 The secret to a successful Community is a thriving real-world community

Meet the speaker:

Jeff Bull, Head of Developer Community at Cisco DevNet

Driving change and inspiring others to become excited about technology has been a passion of Jeff’s since he was a kid. Through many lessons, roles, and companies, he has learned an appreciation for building relationships with people and connecting in a way that helps them learn and grow. Joining Cisco in 2015 was the culmination of a career-long aspirational goal of joining a group of people out to change the world. After gaining his CCNA in the early 2000s, Jeff held a belief that companies like Cisco were leading the industry to new and awesome things, and at some point, he wanted to be a part of that.

Ambassador Acceleration: Nurturing community success through strategic programs

March 19, 2024
5:00 pm GMT | 12:00 pm EST

Join us for a dynamic exploration of the benefits inherent in cultivating your community’s power users. Uncover the strategies and tactics that have proven successful in building and sustaining ambassador programs, fostering a deeper connection between your brand and its most engaged supporters. From practical implementation tips to real-world case studies, this session is designed to equip you with the tools needed to harness the potential of your community ambassadors, ultimately propelling your community towards unprecedented success.

Elena Kacan, Community Marketing Manager at Bloomreach

Elena Kacan is an award-winning marketing strategist & consultant with 9 years of experience growing brands & communities globally. Currently serving as the Community Marketing Manager at Bloomreach, the world’s leading commerce experience cloud, she takes pride in creating engaging content and memorable experiences to build the Bloomreach customer community in-person at events and online. She is also the creator of the Bloomreach Ambassador Program that highlights power users, hosts the Bloomreach Commerce Experience Podcast and leads community engagement at events and across social media channels. Her goal is to empower marketers and business leaders to achieve their goals while also making our customers feel like they’re part of a supporting and uplifting community.

March 27, 2024
5:00 pm GMT | 12:00 pm EST

This pivotal presentation will explore key strategies and actionable insights to elevate your community-building on a global scale.

👉 Global vision, local impact: Uncover the art of balancing a global vision with the ability to create a locally resonant community, emphasizing the importance of cultural sensitivity and regional nuances.

👉 Tech tools and platforms: How to leverage technology in global community management to create efficiencies as you scale, while supporting your community’s sense of belonging among members worldwide.

👉 Global practicalities: Scaling a community in diverse countries has an array of challenges, hear from Margaux on how she maintains and extends community impact and engagement while growing internationally.

Margaux Miller, Director of Community, Global at Toptal

As Toptal’s Director of Community, Margaux is focused on connecting a fully remote network of top talent around the world through programming, events, pro bono work, and more. She is a global community-builder and comes from a background working in the technology industry and with innovative start-ups. Margaux is the founder of Start Canada Podcast, highlighting and elevating Canadian businesses to a global reach. Actively engaged in both personal and corporate social responsibility, Margaux founded the Manitoba Women in Tech group, is a founding member of WomenTech Global Network, and is an advocate for diversity in tech as well as digital literacy and accessibility.