Customer Marketing Alliance

The first independent-led source for customer marketing knowledge with the purpose of connecting, inspiring, informing, and scaling this fast-growing community.

Why is customer retention important? The essentials you need to know

Members-only

Community-Led Growth

Why is customer retention important? The essentials you need to know

Whether you want to make a case to a senior member of your team, or you’re considering if it’s worth implementing into your company's ecosystem, these are the essentials that everyone should know about customer retention....

Community-Led Alliance burst onto the scene in January 2022 with a mission to leverage the power of community to help accelerate the impact of community-led growth for businesses.