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# What does AI mean for the future of customer relationship building? | Video
- URL: https://www.communityledgrowth.com/ai-and-customer-relationships-video/
- Published: 2024-08-16T11:37:00.000Z
- Updated: 2024-10-09T11:41:17.000Z
- Description: Kevin Newsum, Head of Community at Sequence discusses the path of AI and its impact on customer relationship building, management, and advertising.
- Author: Eve Chatfield
- Tags: Video

## Want to learn more about AI?

[Will AI steal your job? A community manager view | VideoKevin Newsum, Head of Community at Sequence discusses AI and the age-old question of whether it will replace community-led roles in the future.![](https://storage.ghost.io/c/6b/58/6b587199-174e-4ab1-a6e7-24e2b13781da/content/images/icon/android-chrome-192x192-30.png)Community-Led AllianceEve Chatfield![](https://storage.ghost.io/c/6b/58/6b587199-174e-4ab1-a6e7-24e2b13781da/content/images/thumbnail/CLA_Coffee_Break_Youtube_Thumbnail_Template_--5-.jpg)](https://www.communityledgrowth.com/will-ai-steal-your-job-video/)

[ChatGPT: Your ultimate AI sidekick for improved community managementChatGPT is a powerful AI-driven tool that can help streamline the work of Community Managers. Learn exactly how in this article.![](https://storage.ghost.io/c/6b/58/6b587199-174e-4ab1-a6e7-24e2b13781da/content/images/icon/android-chrome-192x192-31.png)Community-Led AllianceJade Warne![](https://storage.ghost.io/c/6b/58/6b587199-174e-4ab1-a6e7-24e2b13781da/content/images/thumbnail/ilgmyzin-agFmImWyPso-unsplash-1.jpg)](https://www.communityledgrowth.com/chatgpt-your-ultimate-ai-sidekick-for-improved-community-management/)

[The impact of AI in community managementCommunity management has traditionally relied on human social skills to oversee communities and facilitate interactions. The goal is to keep members engaged, supported, and working toward shared goals. While it was once an entirely human job, AI is now transforming how it’s done.![](https://storage.ghost.io/c/6b/58/6b587199-174e-4ab1-a6e7-24e2b13781da/content/images/icon/android-chrome-192x192-33.png)Community-Led AllianceHannah Wesson![](https://storage.ghost.io/c/6b/58/6b587199-174e-4ab1-a6e7-24e2b13781da/content/images/thumbnail/possessed-photography-jIBMSMs4_kA-unsplash-1.jpeg)](https://www.communityledgrowth.com/the-impact-of-ai-in-community-management/)